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Terms and Conditions / Privacy Policy

By submitting an order, you are accepting the Terms and Conditions of this Fanfair.biz Webstore.

In General

Access to and use of this Webstore and the products and services available through this Webstore (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Intellectual Property, Software and Content

The intellectual property rights in all software and content made available to you on or through this Webstore remains the property of Fanfair.biz or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Fanfair.biz and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Webstore nor may you use any such content in connection with any business or commercial enterprise. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Fanfair.biz or its licensors.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK (unless otherwise stated) and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. In order to contract with Fanfair.biz you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Fanfair.biz retains the right to refuse any request made by you. If your order is accepted we will inform you by email.When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Webstore are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. All prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

Payment

Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

Returns and Exchanges

Any unwanted items can be returned within 7 days of the date of purchase for a refund to the value of the product/s purchased. If after 7 days you have decided the item is not appropriate you will only be eligible for an exchange providing the item is returned to us in an appropriate condition. If you have received items you did not order or that prove to be damaged, contact our customer service department at [email protected] . All returns should be shipped to the return address below. Fanfair.biz is not responsible for the cost of returning the item. We reserve the right to refuse any return if in the event we have reason to believe duty of care has not been undertaken. We request that with Media Products such as CDs/DVDs etc you respect your consumer responsibility of Duty of care and return the products us to us in the original packaging. Fanfair.biz will not offer refunds or exchanges to those consumers who have purchased through a private buyer. We recommend items be returned via recorded delivery for proof sending and receipt as Fanfair.biz cannot be held responsible for the returning of items. The cost of returning the items will be the responsibility of the purchaser. Be certain the items are secure in their packaging so damage does not occur while they are in transit back to our warehouse. We also recommend that you reuse the original shipping carton and packing materials. Include a copy of your original packing slip, with a description of the reason for return. If you’re returning an item for a refund, you will be refunded less shipping. If you would like to exchange an item, please ship your item back to the address below. As soon as the item is received, you will be refunded less the shipping fees to which you may then purchase the required item. Refunds will be processed within 30 days of receiving them provided that Fanfair.biz receive the item in the condition it was when it was delivered to you.

Disclaimer of Liability

The material displayed on this Webstore is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Fanfair.biz and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Fanfair.biz's liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Variation

Fanfair.biz shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of England and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

Fanfair.biz
Studio 3
3a Brackenbury Road
London
W60BE


Privacy Policy

This Privacy Policy sets out how we Fanfair.biz & Ruthie Henshall (our representatives and any organisation affiliated to us) will treat the personal information which you provide to us while using the website located at http://ruthiehenshall.bigcartel.com/ (the “Site”) and/or the goods/services provided from it from time to time (the “Goods/Services”). We may change this Privacy Policy from time to time and such changes will take effect from the date and time the revised Privacy Policy is available on the Site, we recommend that you check this policy regularly for any changes.

To provide the Site and the Goods/Services, it is necessary for us to hold and process certain personal information. We take reasonable care in keeping this information secure and preventing any unauthorised access or unlawful use of it. All personal information is processed by us in accordance with data protection legislation applicable in the UK.

From time to time, we may ask you to provide some or all of the following: details of your name, postal and billing address, telephone and e-mail address. This personal information will be stored together with any additional information you may provide to us from time to time, and will be used to provide you with the Goods/Services and other activities associated with them.

We may also use your personal information:-
To facilitate our provision of the Goods/Services to you;
To analyse use of the Site; and
To keep you up-to-date with Goods/Services which we think may be of interest to you.

We shall not offer goods and services from any third parties, including any trusted partners. Furthermore, we shall not sell your data to any third parties.
We will only keep your personal information for as long as is necessary for the purposes for which that personal information was given to us.
We may use 'cookies' while you access the Site to avoid the need to re-enter details on different occasions. If you do not wish to receive ‘cookies’, you may change the settings on your computer or browser accordingly.

(If you require more information regarding Cookies please go to http://www.allaboutcookies.org )

Please note that, from time to time, we may transfer your personal data for internal business purposes to locations outside the European Economic Area, some of which may have different data protection laws to the UK, or no data protection laws. Note that in respect of information transmitted to the US, we shall only transmit such information to entities that comply with suitable policies.

If you do not want us to retain or use your personal information in any way, please do not provide the data to us or, if you have already provided personal information and wish to withdraw your consent, please email [email protected] (please use the Subject header of STOP EMAIL or you can contact by post at: Ruthie Henshall Fanfair.biz Studio 3, 3a Brackenbury Road, London W60BE. If you have any queries about this Privacy Policy or wish to resume receiving information which you may have previously opted out of receiving, please contact post at: Ruthie Henshall Fanfair.biz Studio 3, 3a Brackenbury Road, London W60BE.